Skip the Drive with Virtual Hearing Appointments in Los Gatos

Getting the hearing care you need shouldn't mean reorganizing your entire day around a clinic visit. At Silicon Valley Hearing, we understand that Los Gatos residents lead busy lives—whether you're managing work commitments, caring for family, or working around a packed schedule. That's why we offer comprehensive telehealth services that bring professional audiology care directly to your home.

What Virtual Hearing Appointments Can Do

Many people assume hearing care requires an in-person visit, but modern technology has changed what's possible. Through our telehealth platform, Dr. Marni Novick can provide several essential services without you needing to leave your home.

Virtual appointments work well for hearing aid adjustments and programming. If your devices aren't performing the way you'd like—maybe voices sound muffled in restaurants or the volume isn't quite right—we can often make those changes remotely. You'll connect with us through a secure video platform, and we can modify your hearing aid settings in real time while you provide feedback about what you're hearing.

Follow-up care is another area where telehealth shines. After your initial hearing aid fitting, you'll need periodic check-ins to ensure everything continues working properly. These appointments are perfect for virtual visits since we can review your experience, answer questions, and make any necessary adjustments without requiring you to drive to our Los Gatos office.

Counseling and education sessions also translate effectively to the virtual format. Whether you need guidance on managing tinnitus, understanding your hearing test results, or learning strategies for better communication with family members, these conversations happen just as effectively over video as they would in person.

The Convenience Factor for Los Gatos Residents

For certain appointments, virtual visits simply make more sense. If you're working from home and need a quick hearing aid adjustment, logging in from your home office is more efficient than scheduling around your workday. The same goes for follow-up check-ins that don't require hands-on work—you can handle these during a lunch break without leaving your house.

This flexibility becomes particularly valuable for those with mobility limitations or transportation concerns. Older adults who prefer not to drive, people recovering from surgery, or anyone managing chronic health conditions can receive ongoing care without the physical demands of travel.

Parents juggling childcare schedules appreciate being able to fit in appointments without arranging coverage. Caregivers coordinating care for loved ones can handle follow-ups more easily. And if you're simply having a busy week, a virtual appointment means one less commitment to squeeze into your calendar.

Technology That Makes It Simple

You don't need to be tech-savvy to use our telehealth services. The platform works through most smartphones, tablets, or computers with a camera and internet connection. Before your first virtual appointment, we'll walk you through the simple login process and make sure everything connects properly.

For hearing aid adjustments, many modern devices connect wirelessly to your smartphone. During your telehealth session, Dr. Novick can access your hearing aids through this connection and make programming changes while you provide feedback. The process feels remarkably similar to an in-person visit.

Security and privacy matter in healthcare. Our telehealth platform meets HIPAA requirements, meaning your personal health information stays protected. The video connection is encrypted, and we follow the same confidentiality standards we maintain for in-person visits.

When You Should Still Come to the Office

Virtual appointments offer tremendous convenience, but they can't replace every aspect of hearing care. Some services require you to visit our office at 340 Dardanelli Lane.

Initial hearing evaluations need in-person testing. We use specialized equipment in our sound-treated booth to measure your hearing thresholds accurately and assess how well you understand speech in various conditions. This diagnostic work provides the foundation for all future care decisions.

Physical ear examinations also require face-to-face visits. Dr. Novick needs to look inside your ear canals to check for wax buildup, ear infections, or other conditions that might affect your hearing. This examination helps determine whether your hearing concerns stem from a medical issue requiring physician referral or whether hearing aids would be appropriate.

Getting fitted with new hearing aids typically involves coming to the clinic. Dr. Novick needs to take ear impressions when custom molds are needed, ensure the physical fit feels comfortable, and perform Real Ear Measurements to verify that your devices are programmed appropriately for your specific hearing loss. These initial fittings set you up for success with your hearing aids.

Earwax removal is another service that requires an in-person visit. Whether we're using our Earigator system, microsuction, or curettes, safely clearing blocked ear canals requires direct visualization and hands-on technique.

Making the Most of Your Virtual Visit

A few simple preparations help ensure your telehealth appointment goes smoothly. Find a quiet space in your home where you won't be interrupted. Background noise makes it harder to communicate clearly and can interfere with hearing aid adjustments.

Good lighting helps Dr. Novick see you clearly on video. Position yourself facing a window or lamp rather than having bright light behind you, which creates silhouette effects.

If you're wearing hearing aids, make sure they're fully charged or have fresh batteries before your appointment. Have your smartphone nearby if your devices connect through an app—this allows for remote programming during the session.

Write down any questions or concerns beforehand. It's easy to forget what you wanted to ask once the appointment begins. Having notes ensures you address everything important.

Getting Started with Telehealth Services

Scheduling a virtual appointment works the same way as booking an in-person visit. Call our office at (408) 540-7128, and our team will help determine whether telehealth makes sense for your needs or if you should come to the clinic instead.

Not every situation works for virtual care, and we'll be honest about that. Our goal is providing you with the most effective service possible, whether that happens through your computer screen or in our Los Gatos office. For many follow-up appointments, hearing aid adjustments, and consulting sessions, though, telehealth offers a convenient alternative that saves you time without compromising the quality of care.

Dr. Novick brings the same expertise and personalized attention to virtual appointments that she provides during in-person visits. Her experience with hearing loss herself gives her unique insight into patient concerns, and that understanding comes through whether you're meeting face-to-face or through a video connection.

Schedule Your Virtual Appointment Today

If you're due for a hearing aid check-up, need programming adjustments, or want to discuss your hearing health, consider whether a virtual appointment might work for your situation. Contact Silicon Valley Hearing to discuss your needs and find out if telehealth is right for you. We're here to make quality hearing care accessible and convenient for everyone in the Los Gatos community.